HelloPBX Blog
VoIP guides, softphone reviews & troubleshooting
Everything you need to get the most out of your phone system — from picking the right softphone to fixing call-quality issues and understanding wholesale routes.
Free Cloud PBX: What You Really Get for $0 (and What Costs Money)
Looking for a free cloud PBX or free virtual PBX? Here's what a free account honestly includes, where the real costs are, and how to start without a contract.
Read articleWhat Is a Cloud PBX? A Plain-English Guide for Small Businesses
How a cloud PBX works, what it replaces, the features that actually matter, and how to move your phone system online without downtime.
7 min readCloud PBX Pricing Explained: Per-User, Unlimited & Pay-As-You-Go
How cloud PBX pricing really works — per-user plans, “unlimited minutes” virtual PBX plans and pay-as-you-go — with a simple way to work out which is cheapest for you.
6 min readCall Tracking for PPC & Popup Campaigns: Measure Every Call
Why form-fill tracking misses your best leads, how tracking numbers attribute calls to each ad, and the call metrics worth watching.
6 min readUSA CC Routes for VoIP: What They Are and How to Choose One
What CC routes are, when a USA CC route beats a CLI route, and the checks to run before you send call-center traffic over a new VoIP route.
6 min readWholesale VoIP Termination Explained: Rates, ASR, ACD & Billing
A practical guide to buying VoIP termination: how rate decks work, what ASR and ACD tell you about route quality, and how billing increments change the real cost.
7 min readCloud PBX for Call Centers: Queues, IVR, Recording & Agent Extensions
How to set up a cloud PBX for a call center: agent extensions, call queues, IVR routing, recording and the reports supervisors actually use.
6 min readHow to Choose DID & Toll-Free Numbers for Your Business
Local DID, toll-free or both? A practical guide to picking the right virtual numbers, what they cost, and how to route them to your team.
6 min readPaying for VoIP with Bitcoin & USDT: A Step-by-Step Guide
How crypto top-ups work for VoIP accounts, which network to pick for USDT, and the small mistakes that delay a deposit — explained simply.
5 min readBest Softphones for iPhone & iPad in 2026
A practical roundup of the most reliable SIP softphone apps for iOS, with notes on call quality, push notifications, and battery impact.
6 min readBest Softphones for Android Devices
The best SIP apps for Android phones and tablets, plus battery optimization tips to keep calls ringing in the background.
5 min readBest Softphones for Windows & macOS Desktops
Desktop softphones for agents and power users, with USB headset tips and the settings that deliver studio-quality calls.
5 min readHow to Set Up a SIP Account on Any Softphone
A step-by-step guide to registering your HelloPBX SIP credentials on any softphone, on desktop or mobile.
4 min readFixing Common VoIP Problems: One-Way Audio, Registration & Jitter
Troubleshoot the most frequent VoIP issues — one-way audio, failed registration, choppy calls — with this field-tested checklist.
7 min readCC vs CLI Routes Explained: Which Should You Buy?
Understand the difference between CC and CLI wholesale voice routes, and how to choose the right one for your traffic.
6 min read